Delete your OktaHub account

How to delete

  • In the mobile app: Settings → Delete account, then confirm twice.
  • On the web: Settings → Danger Zone → Delete account, then type delete to confirm.
  • By email: write to support@oktahubapp.pro from the email address of your account. We reply within 30 days (GDPR Art. 12(3)).

Want a copy first? On the web, Settings → Danger Zone → Download my data gives you a JSON file of everything below.

What is deleted

Deleting in the app or on the web takes effect immediately and cannot be undone:

  • Your login (email and sign-in methods)
  • Your profile and onboarding answers, including weight, injuries, sleep and goals
  • Training programs and completed workouts
  • Meal plans, weight entries and recovery check-ins
  • Fight events and weight-cut plans
  • Your Okta Coach chat history
  • Your settings and AI consent record

Any active subscription is cancelled first, so you are not charged again.

What is kept

  • Payment records: Stripe keeps your invoices and the customer record they belong to for 10 years, as German tax law requires (§ 147 AO).
  • Error logs: up to 90 days, without your account ID, email or any training or health data.