Delete your OktaHub account
How to delete
- In the mobile app: Settings → Delete account, then confirm twice.
- On the web: Settings → Danger Zone → Delete account, then type delete to confirm.
- By email: write to support@oktahubapp.pro from the email address of your account. We reply within 30 days (GDPR Art. 12(3)).
Want a copy first? On the web, Settings → Danger Zone → Download my data gives you a JSON file of everything below.
What is deleted
Deleting in the app or on the web takes effect immediately and cannot be undone:
- Your login (email and sign-in methods)
- Your profile and onboarding answers, including weight, injuries, sleep and goals
- Training programs and completed workouts
- Meal plans, weight entries and recovery check-ins
- Fight events and weight-cut plans
- Your Okta Coach chat history
- Your settings and AI consent record
Any active subscription is cancelled first, so you are not charged again.
What is kept
- Payment records: Stripe keeps your invoices and the customer record they belong to for 10 years, as German tax law requires (§ 147 AO).
- Error logs: up to 90 days, without your account ID, email or any training or health data.